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THE FLORENCE TRAVEL KIT

Enjoy Florence.
Know what to do
if things go wrong.

Stolen luggage. A problem with your rental. A refund to request. Practical checklists and message templates to help you take the next step.

Read a free sample ↗See what’s in the kit ↓

No signup to read · Made for your phone

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Built from first-hand experience.
A stolen suitcase. A break-in. A successful refund.

The cathedral and rooftops of Florence
FLORENCE, ITALY
INSIDE THE GUIDEFREE SAMPLE

Just checked in?
Start with these 3 things.

  1. 1Check the apartment matches your booking.
  2. 2Make sure the door locks — and you can exit.
  3. 3Save your host’s contact details.
Open the arrival checklist ↗
BEFORE YOU GOPrepare the essentialsDURING YOUR STAYKnow what to checkIF SOMETHING HAPPENSHave a next step
WHAT YOU ACTUALLY GET

Less searching.
More knowing what to do.

One collection organised around the moments you need it.

01

Travel & arrival
checklists

What to prepare before a train journey. What to ask your host. What to check before you unpack.

Try the train checklist ↗
02

Messages you
can adapt

Start with a clear message about your accommodation. Fill in your details instead of staring at a blank screen.

Try a message below ↓
03

Your records,
in one place

A simple structure for the timeline, photos, receipts and conversations you may need after a problem.

Read the recovery preview ↗
TRY IT BEFORE YOU DECIDE

A problem with
your accommodation?
Start here.

You’ve just arrived and something isn’t as described. Record the issue and send a clear, factual message.

Read the full arrival checklist ↗
Aa
Your first message to the hostCopy, replace the brackets, send.
Hello, I have just checked in and noticed [describe the issue]. I have attached photos taken at [time]. Could you please confirm how and when this can be resolved? My booking reference is [reference]. Thank you.
WHY MIRAGOREX MADE THIS

These things
happened to me.

“My luggage was stolen on a train. Thieves entered my apartment and were caught on camera. And I managed to get money back for accommodation.”

The experiences behind this guide
01 / THE STOLEN LUGGAGE

Prepare before you need the details.

A description of your bag, your journey and the right contacts are easier to collect before a stressful moment.

02 / THE APARTMENT BREAK-IN

Ask better questions about your stay.

Understand access, know how to reach your host and keep a record when something is wrong.

03 / THE ACCOMMODATION REFUND

Keep the facts and the conversation together.

The recovery resources start with a timeline and evidence. Every refund request depends on its own circumstances.

THE COMPLETE COLLECTION

The Florence
Travel Kit.

For travellers who want to arrive prepared and have useful resources close at hand.

  • Travel and accommodation checklists
  • English & Italian message templates
  • Evidence and correspondence organiser
  • Downloadable checklists for your trip
  • A walkthrough of the accommodation refund case
IN PREPARATION

One kit. One payment.

€19planned launch price

The complete kit isn’t on sale yet. Read the free chapters now to see whether the approach is useful to you.

Read a free chapter ↗
No payment or account required.
BEFORE YOU DECIDE

A few fair questions.

What can I read for free?

The train checklist, arrival checklist, a sample message and first-response information are open. You can also preview the recovery resources.

Can I buy the complete kit now?

Not yet. The complete collection is being prepared. The planned price is €19; this website currently collects no payments.

Will this guarantee a refund or prevent theft?

No. These are practical resources for preparation and clearer communication. They cannot guarantee safety, recovery of property or a refund.

What if something has already happened?

Open the free first-response page. For immediate danger in Italy, call 112. Miragorex is not an emergency service.

RENTING OUT A PROPERTY?

There’s a separate guide for hosts.

Arrival instructions, guest information and practical rental essentials.

Explore host resources ↗